FAQ
How Do You Select Your Carriers?
We implement a rigorous vetting process, verifying each carrier's licensing, insurance, safety records, and reliability. Only carriers meeting our high standards are entrusted with transporting your vehicle.
What Are Your Rates and How Are They Determined?
Our rates are influenced by factors such as distance, transport type (open or enclosed), vehicle size, and current market conditions. We provide transparent, all-inclusive quotes with no hidden fees.
How do I get a quote?
Complete our quote request form, and we'll respond promptly via your preferred contact method with a detailed shipping estimate.
What Is Your Track Record for On-Time Delivery?
We pride ourselves on a 94% on-time delivery rate. Our advanced tracking systems and proactive communication ensure timely updates throughout the shipping process.
How do I prepare my car for Auto Transport?
- Wash your vehicle to ensure a clear inspection.
- Remove all personal items.
- Ensure only essential items like the spare tire and jack remain.
- Secure or remove any loose parts or accessories.
- Ensure the fuel tank is about a quarter full.
- Disable any alarms or anti-theft devices.
How long does it take to Transport a car?
Transit times vary based on distance and route. Typically:
- Short distances (0–500 miles): 1–3 days
- Medium distances (500–1,500 miles): 3–5 days
- Long distances (1,500+ miles): 5–7 days
We'll provide an estimated delivery window upon booking and keep you informed throughout the journey.
How Do You Handle Multiple Vehicle Shipments?
We specialize in coordinating multiple vehicle transports for individuals, businesses, and dealerships. Our logistics team ensures synchronized pickups and deliveries, offering bulk shipping discounts where applicable.
What happens if my car is damaged during transport?
While rare, in the event of damage, our carriers are fully licensed and insured. We recommend inspecting your vehicle upon delivery and noting any discrepancies on the Bill of Lading. Our team will guide you through the claims process to ensure a swift resolution.
Can I track my car during transport?
Currently, we don't offer real-time GPS tracking. However, our team provides regular updates via your preferred communication method, keeping you informed from pickup to delivery.
What Are the Payment Terms?
We accept all major credit cards. A nominal deposit is required to secure your booking, with the remaining balance payable upon delivery via cash or certified funds.
❓ Still Have Questions?
We’re here to help!
If your question isn’t listed above or you’d like to speak with a transport specialist, don’t hesitate to reach out.
📞 Call us: 866-695-8081
📧 Email: info@autotriptransportation.com
📝 Or send us a message
We’ll get back to you as soon as possible — usually within the hour during business hours.